Privacy Policy | Solstice

Solstice Labs ("Solstice", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at solstice.finance and use our decentralised finance protocol and related services (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

1. Information We Collect

1.1 Information You Provide

We may collect information you voluntarily provide when using the Services, including:

Contact information such as your name and email address when you submit enquiries through our contact form
Wallet addresses and on-chain transaction data when you interact with the Solstice protocol
Communications you send to us, including support requests and feedback
Information provided when subscribing to our newsletter or marketing communications

1.2 Information Collected Automatically

When you access or use the Services, we may automatically collect certain information, including:

Device and browser information (type, operating system, screen resolution)
IP address and approximate geolocation
Usage data such as pages visited, time spent on pages, and referral sources
Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve the Services
To respond to your enquiries and provide customer support
To send you technical notices, security alerts, and administrative messages
To send marketing communications, where you have opted in to receive them
To detect, prevent, and address fraud and security issues
To comply with legal obligations and regulatory requirements
To analyse usage patterns and improve the user experience of our Services

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience. The types of cookies we use include:

Essential cookies: Required for the operation of the Services. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with the Services so we can improve performance and content.
Preference cookies: Allow the Services to remember choices you make (such as language or region) to provide a more personalised experience.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Services.

4. Third-Party Services

We may share information with third-party service providers who assist us in operating the Services, including:

Analytics providers (e.g., Google Analytics) to understand usage patterns
Cloud infrastructure providers for hosting and data storage
Email service providers for newsletter delivery and communications
Blockchain infrastructure providers for on-chain data indexing

These providers are contractually obligated to use your information only as necessary to provide their services to us and in accordance with applicable data protection laws.

5. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. On-chain transaction data is immutable and permanently recorded on public blockchains; this data is outside our ability to delete.

When we no longer need personal data, we will securely delete or anonymise it. The retention period depends on the nature of the data and the purposes for which it is processed.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete personal data
Right to erasure: Request deletion of your personal data, subject to legal obligations
Right to restrict processing: Request limitation of how we process your data
Right to data portability: Request transfer of your data to another service provider
Right to object: Object to processing of your personal data for certain purposes, including direct marketing
Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, please contact us at the address provided below.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your jurisdiction. We ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable law.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Solstice Labs
Email: privacy@solstice.finance
Website: solstice.finance/contact